frequently asked questions

What is The Service Seal?

The Service Seal is a professional training and consulting company that helps businesses improve service, leadership, and internal operations through structured, high-impact programs. Our goal is to help organizations deliver service with excellence and intention.

Who do you serve?

We proudly service organizations of all sizes - from small businesses and nonprofits to large corporations and government agencies. If you want to elevate the way your team show up, The Service Seal is here to help.

What types of training do you offer?

Our training packages include sessions on Service Excellence, The Service Mindset, Professionalism & Presence, and more. We offer both virtual and in-person delivery with options for individual sessions, bundled packages, and group coaching.

How can I register for a session or workshop?

When sessions or workshops are available, registration details will be posted on our Events page with a direct link for sign-up. You can also use the Contact Us form any time to inquire or request a customized workshop for your organization. 

Do you offer custom training or consultations?

Yes! We tailor our training and consulting services to meet the unique needs of each client. Whether you're a startup or a large organization, we work with you to design a plan that supports your goals. Contact us to book a free consultation.

What makes The Service Seal different from other training companies?

We don’t just train — we transform. Our team brings decades of combined experience in corporate leadership, service, and business development. We emphasize discipline, professionalism, and a mindset of excellence that goes beyond the point of sale.

Will you be offering certifications?

Yes. We’re currently developing our certification programs and plan to launch them soon. These will allow individuals and businesses to earn a recognized stamp of excellence in service, leadership, and engagement.

Where are you located?

We are proudly based in the DMV area (DC, Maryland, Virginia) but serve clients nationwide through virtual and on-site sessions.

What should I wear to a training session?

We promote professionalism and presence. Participants are encouraged to wear business attire to all Service Seal engagements to reflect the high standards we teach and uphold.

How can I contact you for more information?

You can reach us by completing the inquiry form on our Contact Us page or by emailing info@theserviceseal.com.  A member of our team will attempt to contact you within 1-2 business days.